1. Due to COVID-19, timeliness of delivery is not guaranteed.But we will make a shipment ASAP.
2. We use a separate shipping company for our goods. This means that upon shipping, the risk of loss passes to this shipping company. If you receive an order confirmation, but you do not receive your goods in a timely fashion, please contact the shipping company for further details. If the shipping company is unable to help, please contact us and we shall try to help.
3. We cannot be held liable for delayed orders should the shipping company not arrive to collect our shipments on your order day. If this unlikely event occurs, then the order will leave us the following working day.
4. We cannot be held liable for any inconvenience that is caused by delays which are from the shipping company. This could include (but is not limited to) the courier re-directing a parcel to an incorrect address, or being unable to find a customer address.
5. Unless otherwise stated, shipping dates are not guaranteed and should not be relied upon.